Who we are

One company. One standard. Every order.

We started Lougheed Laundry because we believe clean laundry — done right, every time — shouldn't feel like a gamble. We're not a platform or a franchise. We're a single company that handles your laundry personally, from pickup to your door.

Our story

Why we started

Honestly? We got tired of the way laundry services worked — or didn't. You'd hand your clothes to someone at a counter, get a ticket stub, and then spend the next few days wondering whether your favourite shirt would come back the way you left it. Sometimes it did. Often enough it didn't. And when something went wrong, nobody seemed to want to own it.

So we decided to do it differently. Already deeply rooted in the Lower Mainland, we knew this region — the communities stretching from Vancouver to Chilliwack — better than any app-dispatched driver ever would. The Lower Mainland is where we live and where we work. The name wasn't a marketing decision. It's our route, our neighbourhood, our standard.

We launched Lougheed Laundry to be the service we always wanted to find: one where a real person picks up your laundry, knows how you like it done, quality-checks it before it comes back, and delivers it themselves. No middlemen. No strangers. No mystery. Just clean clothes and a company that takes pride in every single order.

Lower Mainland only — on purpose

We serve where we can show up

We're not trying to be everywhere. We serve the Lower Mainland because that's where we can handle every order personally. The moment we spread beyond what we can manage ourselves, the quality slips — and that's not a trade we're willing to make.

The Lower Mainland stretches from Vancouver to Chilliwack, and so does our route. From Burnaby to Surrey, Coquitlam, Langley, and Abbotsford — we know these roads, these neighbourhoods, and the people in them. When you book with us, you're not handing your laundry off to a platform. You're handing it to us.

We'll grow slowly, carefully, and only in ways that keep quality exactly where it is right now — as high as we can make it.

Our corner of BC

"The Lougheed runs through the heart of the Lower Mainland — like our route."

Serving Vancouver, Burnaby, New Westminster
Surrey, Delta, Langley
Tri-Cities: Coquitlam, Port Coquitlam, Port Moody
Abbotsford & Mission
Every order handled by the same team
What drives us

Three things we never compromise on

We built this service around a few principles we take seriously — and that show up in every order we handle.

Quality over price

We're not the cheapest option and we don't try to be. We charge a fair rate for careful, attentive work — and we'd rather turn away business than cut corners. If something doesn't meet our standard, we redo it before it ever leaves our hands.

Consistency you can count on

Your preferences are saved, your garments are handled the same way every time, and the person who picks up your order is the same person checking it before delivery. Consistency isn't a policy for us — it's a habit we've built into how we work.

Personal accountability

If something goes wrong — and occasionally things do — we own it. We don't point to a driver or a partner facility. We're the ones who picked up your laundry, we're the ones responsible for it, and we're the ones who will make it right. That's what it means to run this ourselves.

Our promise to you

Same company. Every order.

"No matter how many orders we take on, the same team picks up your order, coordinates the care, quality-checks it, and delivers it back. You always deal with us — never a stranger, never an app."

— Lougheed Laundry
48h Typical door-to-door turnaround
1 company Every pickup, every delivery, every check
0 Strangers handling your order
Say hello

We'd love to hear from you

We're a small operation and we like it that way. Reach out with questions, preferences, or just to say hi before you book — we're real people and we genuinely enjoy hearing from customers.

Texting is the fastest way to reach us. We check messages throughout the day and always reply ourselves.

Text us at 236-304-6737 (preferred) Call 236-304-6737 [email protected]
Follow along

We share tips, behind-the-scenes, and care guides

Follow us on Instagram and TikTok for laundry care tips, before-and-after moments, and the occasional look at how we run things. It's a small window into how seriously we take this — and we think you'll find it reassuring before your first order.

Ready to try us?

Your first pickup is one text away

Book online in two minutes, or text us at 236-304-6737 and we'll walk you through it. No commitment, no contract — just clean laundry done right.

Book a pickup → Text us first

Have questions first? Read the FAQ or text us — a real person answers.